FAQ

What are the Payment Methods Accepted?

  • You may pay your reservation using VISA, Master Card or American Express online through PayPal, in this case We need to add 4% extra due to PayPal comission.
  • Also Electronic Wire Transfers are accepted, please ask for the propper banking instructions (No extra fees are charge)
  • If you prefer Western Union or Personal Checks delivered works too, please make sure using any private company such as DHL, UPS or Fedex. (regular mail from USA or Canada takes forever)

How does Deposit and Final Payment works?

Initial Deposit is due within 5 business days from the date of the booking accordingly to the following conditions.

  • 50% deposit is required at the time of booking.

Final Payment is due upon arrival.

  • If your reservation arrival date is between December 20th. and January 3rd. Final Payment is due 60 days before the arrival.

Some properties have their own reservation and/or cancellation policies and this information is included in the “Property Policy” section of the reservation document. Whenever this is the case the policies stated in the “Property Policy” will take precedent over the above policy.

What about Property Policy?

Each property owner and/or representative may have different policies and internal obligated rules established for their properties which guests are to be aware of and must abide by. Go Rent Vallarta Nayarit under no circumstance be held responsible for any guest who does not respect said policies, failure to abide will result in the cancellation of the reservation and/or eviction from the vacation property without any right of refund.

All guests may request Go Rent Vallarta Nayarit further information of the individual property’s policies, if applicable.

What about Check-in?

The normal check-in time is 3:00 p.m. Central Time and check-out time is 12:00 pm. We will meet you at the property and give you one set of keys and inspect the property with you to assure that all is well. If you will need more than one set of keys or if you need a special check-in or check-out time please let us know and we will do our best to accommodate you.

What about Children Policy?

Most of properties have no problem what so ever in accepting kids, however there are some Condos in which the decoration or due to the highest of their location rather not to. If this will be the case the property profile description will properly inform.

What about Pet Policy?

Most of the condo complex does not allow pets in their units, however Villas or Bungalos are more likely to accept; in this case is very important You let us know if you are traveling with your pet prior make any reservation, to rule out any conflict.

How the Cancellation Policy works?

Reservations cancelled more than 60 days before the arrival date will receive an 80% refund of the Initial Deposit. All cancellations less than 60 days previous the arrival date will not receive a refund. In addition, Go Rent Vallarta Nayarit reserves the right to refund any deposit due to bad weather conditions, construction, loud neighbors or natural disasters.

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